About Dedicated Financial GBC
We are an ethical commercial debt collections agency that partners with businesses committed to treating people with respect while finding successful debt resolutions.
How can we Dedicate ourselves to you?
Partner with us to transform your business finances and contribute to a better future. Let Dedicated Financial GBC be your trusted guide to financial success, where solutions are found, and people are valued.
Commercial Debt Collection Solutions
Dedicated Financial is a people-first commercial debt collection agency that redefines industry standards through ethical practices, empathetic client engagement, and a culture-driven approach to talent development and retention. We combine operational excellence with a deep commitment to our team, ensuring exceptional service and long-term performance. Our approach prioritizes human connection, treating every interaction with respect and integrity, while delivering consistent, compliant results for our clients. By putting people at the center, we build stronger teams, better client relationships, and a more sustainable path to debt collections and recovery.
We offer a full suite of commercial debt recovery solutions, including first and third-party collections, UCC lien enforcement, bankruptcy and legal management, and asset repossession and remarketing. Whether we’re acting as an extension of your internal team or managing the full recovery cycle, our services are designed to protect your brand, recover assets efficiently, and maximize financial return, without compromising ethics or experience.
Our Human Approach
The old path to commercial debt collections has passed, in with the new. When commercial debt collections are handled with empathy, respect, and integrity, people are more likely to respond, pay, and maintain a positive view of YOUR brand. Our culture-first approach leads to better outcomes, not just in how much is collected, but in how quickly, consistently, and compliantly it’s done. It also protects our clients’ reputation, reduces risk, and strengthens long-term customer relationships.
In fact, we’ve received over 2,000 5-star reviews, not from clients, but from the merchants we’re collecting commercial debt from. Not only is it unheard of in the debt collection industry, but it proves that treating people right gets better results. So while our clients care about money, we help them recover more of it, with less friction and greater long-term value.
Our Culture
“What is driving the culture is the mission, and the mission is to help people in need. We’ve built our company on one foundational truth: culture comes first.”
– Shawn R Smith, Founder & CEO
Learn More About Our Mission
Nonprofit Partners
Every time you work with or for Dedicated you are helping make the world a better place. For each thing that we do we have a metric designed to give back to one of our partners doing amazing work locally, nationally, and globally.
Associations
We stay involved in the top associations connected to commercial lending and commercial loan portfolio management because that is our specialty.
Justice, Equity, Diversity & Inclusion at Dedicated
At Dedicated, we believe people thrive when they are respected, heard, and encouraged to show up as their authentic selves. We are committed to creating a workplace where everyone is treated with dignity, supported to grow, and given fair opportunities to contribute their unique gifts.
Each year, we review our people practices, listen to employee feedback, and take intentional steps to strengthen our culture of belonging and respect. We publicly share an annual update outlining our commitments, actions, and progress to remain accountable to our team and community.
This work is ongoing, and we are committed to learning, improving, and doing better together.