The Dedicated Team

Shawn Smith

Founder and CEO

John Reik

Senior Consultant

Amy L. Pona

Amy L. Pona

General Counsel

Andrew Stern

Director of Operations/EOS Integrator

Carrie Muhtedikara

Director of Collection Operations

Miles Welch

Miles Welch

Director of Leadership Development

Mary Macken

Senior Executive Assistant

Mike Mroszak

VP of Sales

Carissa Micek

VP of Administration

Terry Christensen

Senior Collections Manager

Christina Hausia-Kurpierz

Client Success Manager

Jon Jensen

Collections Coordinating Manager

Jonathan Agnes

Technology Manager

Aaron Hamilton

Quality Assurance Manager

Tom Dill

Collections Manager

Andy Tubman

Collections Manager

Molly Brown

Corporate Paralegal

Abigail Johnson

First Party Manager

April Huseby Kelcher

April Huseby Kelcher

Training Manager

Ella Warwick

Training Manager

Samuel Matthews

Human Resources Lead

Ryan Burke

Intake Lead

Brandon Labat

Business Operations Analyst

Andrew Maulwurf

Accountant

Lisa Pietrafitta

Data Engineer

Esther Decker

Human Resources Generalist

Angela Norris

Sales & Office Administrator

Isabel Houser

Marketing & Brand Specialist